How do I skip a delivery?

If you would like to skip a week of your subscription, please note our cut-off times to be sure that you aren’t too late to skip this week’s delivery. For Wednesday targeted deliveries, you skip your order by 4pm ET on the previous Thursday. For Friday targeted deliveries, you must skip your order by 4pm ET on the previous Sunday. After the cut-off times, we cannot guarantee that edits can be made to your order - including skipping the delivery. While our customer service team will do their best to accommodate any last-minute requests, they will be working with a limited amount of time to make adjustments. Once the order has been fulfilled by our warehouses, we will be unable to cancel the order, or offer refunds or credits for any orders that were intended to be skipped.

To skip an upcoming delivery, please follow the below instructions. Please note Cut-off Times still apply

Desktop Instructions

  1. Log into your account.

  2. Select Manage Upcoming Deliveries from the main page

  3. Your upcoming orders will be organized by their scheduled delivery dates. Locate the week you would like to skip and select Skip on the right side of that bar.

Pro Tip: Make sure to note our cut-off times to be sure that you aren’t too late to skip this week’s delivery. For Wednesday targeted deliveries, you skip your order by 4pm ET on the previous Thursday. For Friday targeted deliveries, you must skip your order by 4pm ET on the previous Sunday. After the cut-off times, we cannot guarantee that edits can be made to your order.Our customer service team will do their best to accommodate any last-minute requests. However, once the order is fulfilled by our warehouses, we will be unable to cancel the order or offer refunds or credits.

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