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How do I cancel my subscription?
If you would like to cancel your weekly delivery subscription, please note our cut-off times: For Wednesday targeted deliveries, you must cancel your subscription before 4pm ET on the previous Thursday. For Friday targeted deliveries, you must cancel your subscription before 4pm ET on the previous Sunday. After the cut-off times, we cannot guarantee that edits can be made to your order. Our customer service team will do their best to accommodate any last-minute requests. However, once the order is fulfilled by our warehouses, we will be unable to edit meals, cancel the order, or offer refunds or credits.
To cancel your account, please follow the below instructions
- 2.Click your name at the top right, and select "Account Details"
- 3.Select "Subscription" from the left hand side
- 4.Scroll down to the section below your subscription details, and select "Cancel My Subscription"
- 5.Follow the cancellation flow, selecting "Continue Canceling My Account" and providing the reason for cancellation
- 6.Finalize the flow by selecting "Cancel Plan"
Pro Tip: Please keep in mind that the "Cancel My Subscription" button will appear only after your first order is finalized. Please reach out to us directly if you wish to cancel your first order. While we can't guarantee we stop the order before processing we will try our best to do so.
Last modified 2mo ago